Where can I buy the Fotokite Phi?
All Fotokite Phis and accessories are currently out of stock.
What are your shipping terms? Do I have to pay VAT?
You will be responsible for paying all duties and taxes that might be charged by your local authorities. All orders ship from Hong Kong. Once the product is sent to the carrier, ownership of the product and the risk of that product’s loss passes to you. When your order ships, you will receive notice and tracking information via email.
What about refunds?
You may cancel your order any time before your purchased product ships and, if your payment has already been processed, receive a full refund.
Can I get spare parts (battery, propellers) if needed?
If you are a current Fotokite Phi owner needing replacement parts please email us using our contact form.
How do I unpack the Fotokite Phi?
Pull the Fotokite Phi out of the case and flip it upright. Unfold the arm fully before turning the center lock until you hear a click and then manually check that the arms are locked in place. Also check that the tether is securely attached and that the leash is powered on and paired.
How do I launch the Fotokite Phi?
- Check that the arms are unfolded and that the center lock is engaged.
- Check that the tether is securely attached.
- Power on the Fotokite Phi and the leash.
- Hold the Fotokite Phi firmly at arm’s length.
- Tilt the Fotokite Phi slightly away from yourself.
- Twist the Fotokite Phi 90° and back to the right.
- The propellers will start. Don’t let go yet.
- Hold the Fotokite Phi still as propellers spin up.
- Gently release the Fotokite Phi and it will fly up.
How do I control the Fotokite Phi?
In the Normal Mode, you can control the Fotokite Phi using the orbit and yaw buttons on the side of the leash controller. In the Follow Mode, the Phi will rotate with the force of the tether.
How do I switch to Follow Mode?
- Switch the tether to the front clip-in point.
- Follow the instructions for “How to Fly the Fotokite Phi” but twist twice.
- The front arm lights will turn purple.
- The Phi will fly as in the Normal Mode but will rotate with the force of the tether.
Follow Mode works well on windy days or at lower tether angles. Return the tether to the bottom clip-in for Normal Mode.
How do I bring the Fotokite Phi back to me?
- Reel the Phi back to you until it is about arm’s length away.
- Grab the Phi and press and hold the power button to turn off.
After flying, always store your unit in its case.
Can I move while I fly the Fotokite Phi?
Yes! The Fotokite Phi will maintain its position relative to you and follow your movements. When doing so, make sure you keep an eye on the Fotokite Phi and move at reasonable speeds.
How long can the Fotokite Phi stay in the air?
Under good flying conditions, you can expect a flight time of up to 13 minutes.
Where can I fly the Fotokite Phi?
Anywhere as long as you are respecting local laws and regulations. A great resource is the Know Before You Fly Guidelines.
Can I fly the Fotokite Phi in the rain?
The Fotokite Phi can tolerate light rain but we really don’t recommend flying in it.
Can I fly the Fotokite Phi indoors?
You can fly your Fotokite Phi anywhere as long as you are respecting local laws and regulations. A great resource is the Know Before You Fly Guidelines.
Can I swap batteries?
Yes, batteries can be swapped out easily.
What happens if the tether is cut or the battery runs out?
On an empty battery or tether break the Fotokite Phi goes into a “controlled descent” mode and it comes back to the ground quickly but gently.
How long does it take to recharge a battery?
Depending on the charger you use to recharge the Fotokite Phi’s battery, the charging time can range between 1 and 3 hours.
What is the maximum payload for the Fotokite Phi?
Out of the box it’s designed for a maximum 90g payload.
How should I care for the Fotokite Phi?
Always put the Phi back in the case after use. Avoid getting it dirty / sandy / dusty / wet. Always assess your surroundings before flying your Phi and always keep an eye on the Phi while it is in the air.
Does the Fotokite Phi qualify as a drone?
You will have to check with your local authorities on regulations for your region.
Can I change the camera position?
Yes the camera angle can be adjusted before launch.
How can I check the battery level?
The two front LEDs on the Fotokite Phi are indicators for the battery. Their color will go from green when the battery is full to yellow and then orange as it empties. Once the battery is nearly empty, the LEDs become red. The leash will also vibrate and beep to indicate critically low battery.
Can I attach my own tether to the Fotokite?
Any alteration to the Fotokite Phi will void any and all warranty obligations
How long is the tether?
There are two tether length options: 8 meters (regular) or 30 meters (extended).
Can I make the tether longer?
Any alteration to the Fotokite Phi will void any and all warranty obligations and prohibit you from returning your unit to us for any reason.
Would it have the same effect if I attached a tether to another drone?
No, it wouldn’t, nor would the Fotokite Phi work without the tether – it is core to how the Fotokite Phi operates: Instead of relying on a GPS or radio signal for localization/control the Phi uses the tension force from the tether to figure out where it is. This means controlled flight no matter where you are: it is a completely self-contained system.
What are the safety features of the Fotokite Phi?
The tether is the first and most important safety feature: no fly-away scenarios! The system is very lightweight and uses flexible plastic rotor blades, safer than usual propellers. In addition, if one of the four motors stops, they will all stop, preventing the blades from spinning against something. Finally, the entire system is also extremely lightweight (~12oz), reducing the chances of serious accidents.
What cameras can I use with the Fotokite Phi?
Here is a table that summarizes camera compatibility for the Fotokite Phi:
GoPro 3 / 3+
|GoPro 4||GoPro 5||GoPro 4 / 5 Session||
Usable with Fotokite
(adapter available soon)
|Depends on model shape|
Optimal flight performance
|Yes||Yes||No||Yes||Yes if weight < 70g|
Powered from Fotokite
Controlled via Fotokite leash
Is the camera included?
No, the Fotokite Phi does not come with a camera.
How do I know my Phi is charging?
Once you’ve plugged in the USB-C cable into your Phi, the LEDs will turn on and start blinking on a regular basis. The LED colors will go from a red/orange when the battery is almost empty to a green when it is almost full. You should also be hearing a clicking sound during the charging procedure.
Once the battery is full, the LEDs will turn to a teal color.
What charging adapter should I use?
We recommend charging adapters that can output at least 2.4A.
Other means of charging, such as plugging in to a computer or connecting to a less powerful charging adapter will work as well, but can cause slower charging performance.