KiteCare is Fotokite’s optional coverage for the Fotokite Phi in case of accidents or other issues not covered by our warranty:
For $99 per year, KiteCare provides repair or replacement coverage, both parts and labor, from Fotokite-authorized technicians for your:
- Fotokite Phi
- Fotokite Phi Leash
- Fotokite Phi Battery
- Included accessories
Coverage for up to two incidents of accidental damage, subject to the following additional service fees:
- $49 for first time full vehicle replacement, $69 second time
- $19 for full leash replacement
- $9 per motor replacement
- Plastics replacements included at no cost
Customer must first contact support to specify service requested and to receive service return instructions, then ship to Fotokite HQ in Switzerland. North America option currently in development.
Coverage is per-unit, bound to a given vehicle + leash serial number combination.
Time coverage is from delivery date to customer. The replacement equipment that Fotokite provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability.
Shipping costs are not covered by the KiteCare policy.