General Terms of Conditions

of Fotokite AG for Remote Livestream and Remote Control

1. Introduction

These General Terms and Conditions (hereinafter “GTCs”) set out below are entered between Fotokite AG, Heinrichstrasse 235, 8005 Zürich, Switzerland (hereinafter “Fotokite”) and any person (hereinafter “User”) who uses Remote Control and/or Remote Livestream (hereinafter “Services) provided by a Fotokite Drone Operator or Fotokite Pilot in Command (hereinafter “Customer”).

By accessing and using the Services, the User agrees to the following General Terms and Conditions (GTCs).

2. Services

The Livestream Player provides access to the following functionality:

Remote Livestream allows Users to view live video streams over the internet and, if Remote Control is enabled, to remotely control the Customer’s Fotokite drone.

Remote Livestream:

  • The Fotokite system streams video feeds via a cellular modem or Customer-provided Wi-Fi/Ethernet connection;
  • The video is relayed through the Fotokite Cloud to the browser-based interface, hosted by Fotokite with a cloud hosting provider;
  • Access to the Remote Livestream requires a unique link and code to be provided by the Customer.

Remote Control:

  • Users can control the Fotokite system remotely, supporting operations under Extended Visual Line of Sight (EVLOS) and Beyond Visual Line of Sight (BVLOS).

3. Obligations of the User

By using this platform, the User agrees:

  • to ensure confidentiality of access links and/or codes and to prevent any unauthorized access;
  • to secure any access to Remote Livestream and Remote Control;
  • to avoid any actions that could interfere with or disrupt the normal operation of the Services;
  • to comply with all applicable laws, in particular regarding drone regulation and data protection laws (see Chapter 4);
  • to comply with the any aviation authority of their respective country/region of operation;
  • not to use the Services for any illegal, unlawful, illegal, infringing, harmful, fraudulent or similar activities.

The User is responsible for any risks, misuse and harm resulting from a violation of these obligations and liable for all action and inactions as well as their compliance with these GTCs.

4. Drone Regulation and Data Protection Laws

In case of Remote Control, the User is responsible for adherence and compliance with applicable drone regulation and data protection laws. This includes, but is not limited to the following (if applicable and/or required, as the case may be):

  • having the required authorization for EVOLS and/or BVLOS;
  • respecting the specific requirements of the applicable drone class;
  • only operating drones that have been registered and marked as such;
  • registering as a natural person eligible to operate a drone in the applicable database;
  • completing the necessary training and examination in order to operate a drone;
  • having the required authorization to fly over assemblies of people;
  • adhering to the minimum distance from uninvolved persons and maximum flight height;
  • being of the required minimum age for operating a drone;
  • consulting official drone restriction maps and not to fly into any restricted areas;
  • having the required authorization to fly near emergency services operators;
  • having obtained the required authorizations to fly near aerodromes or other areas;
  • having valid civil liability insurance to operate a drone with the minimum guaranteed sum;
  • adhering to the requirements for flights at night (e.g., Visual Line of Sight [VLOS], activating a green flashing light, etc.);
  • reporting any accidents involving drones within the deadlines;
  • Not filming or photographing anyone without explicit consent;
  • etc.

5. Warranties of the User

The User warrants that it:

  • has the legal authority to enter into these GTCs;
  • has the necessary rights, authorizations or licenses to fulfil its obligations under these GTCs;
  • will comply with these GTCs as well as with applicable laws and regulations.

The User acknowledges that Fotokite does not guarantee or claim that the Services:

  • be completely free of defects, errors, and bugs;
  • will be completely secure;
  • will be compatible or suited for the User’s intended purpose.

6. Service Reliability and Availability

Fotokite’s service operates on a best-effort basis. Factors such as internet connectivity and cloud network conditions may impact performance. Streaming resolution will adjust dynamically based on network conditions.

Periodic updates and maintenance may be required to ensure optimal performance of the services. Fotokite may undertake them at any time at its own discretion with prior notice to the User.

7. Data Protection and Security

Fotokite’s Privacy Notice for Remote Livestream and Remote Control can be found here: https://fotokite.com/remote-livestream-privacy-policy/

All communication between the Fotokite system, servers, and web clients are encrypted, except for ping messages used to optimize server selection.

Access to the Services is secured with a unique code. Anyone with the correct link and code can access the Services.

No video data is recorded on Fotokite’s servers. Past streams cannot be accessed or reviewed.

8. Limitation of Liability

Fotokite excludes its liability for damages that were not caused intentionally or through gross negligence or that can be attributed to the improper use of the Services. Liability for indirect or consequential damages, such as lost profits, additional expenses or third-party claims, is also excluded. Liability for Fotokite’s auxiliary staff according to article 101 Code of Obligations is expressly excluded.

Fotokite further assumes no liability for force majeure or fortuitous events as well as malfunctions and failures of the cellular network or Wi-Fi/Ethernet connection to the drone.

9. Indemnification

The User shall defend, indemnify, and hold harmless Fotokite, its affiliates, directors, officers, employees, agents, and representatives against any and all claims, demands, suits, actions, proceedings, losses, liabilities, damages, costs, and expenses (including, without limitation, reasonable attorney fees and court costs) arising out of or related to:

  • any breach by the User of its obligations under these GTCs;
  • any negligence or willful misconduct of the User, its employees or agents;
  • any violation of applicable laws or regulations by the User; and
  • any claims made by third parties arising out of or related to the use of the Services by the User.

Fotokite shall give prompt written notice to the User of any claim for which indemnification is sought. The User shall have the right to assume the defense of such claim with counsel reasonably satisfactory to Fotokite. Fotokite may participate in the defense of the claim with its own counsel at its own expense. The User shall not, without the prior written consent of Fotokite, settle, compromise, or consent to the entry of any judgment that imposes any liability or obligation upon Fotokite or admits any wrongdoing or fault by Fotokite.

10. Term and Termination

These GTCs shall commence upon the User’s first access to the Services (the “Effective Date”) and shall continue until terminated in accordance with these provisions or in case the link to access the Services expires.

The User may terminate these GTCs at any time by ceasing use of the Services.

Fotokite reserves the right to terminate these GTCs or suspend access to the Services at any time, without prior notice, for any reason, including but not limited to:

  • The User does violate or not comply with these GTCs;
  • The User’s use of the Services poses a security or liability risk or threat to Fotokite or other persons;
  • Fotokite identifies or anticipates a significant or ongoing security or functionality threat to the Services;
  • If Fotokite receives a judicial, supervisory or other governmental demand or order, subpoena, or law enforcement request that requires it to do so.

11. Integrity

Should any individual provision of these GTCs be invalid or void, in whole or in part, they shall be replaced by a provision that comes as close as possible to the economic and legal effect of the invalid provision. The remaining provisions of the GTCs shall not be affected and shall continue to be valid.

12. Changes to these GTCs

These GTCs may be subject to change, and the User is deemed to have accepted the changes if he does not object to them within 30 days after notifications thereof.

13. Applicable Law and Place of Jurisdiction

These GTCs are subject to Swiss law, under exclusion of the conflict of laws.

Any dispute arising out of or in connection with these GTCs shall be subject to the exclusive jurisdiction of the courts in Zurich, except where mandatory jurisdictions for consumer protection applies and provide otherwise.

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